Effective Date: January 1, 2024
Crescendo Self Storage Management (“CSSM,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website, propertymanagement.storage (“Website”).
By accessing or using our Website, you consent to the terms outlined in this Privacy Policy. If you do not agree with any part of this policy, please do not use our Website.
1. Information We Collect
We collect both personal and non-personal information when you interact with our Website, including:
a. Personal Information
You may voluntarily provide us with personal information, such as:
- Name
- Email address
- Phone number
- Mailing address
- Business details (if applicable)
- Any other information you provide via forms or inquiries
b. Non-Personal Information
We may automatically collect non-personal information through cookies, log files, and analytics tools, including:
- IP address
- Browser type and version
- Device information
- Pages visited on our Website
- Time and date of your visit
- Referral sources
2. How We Use Your Information
We use the collected information to:
- Provide and improve our services
- Respond to inquiries and requests
- Process transactions and manage customer accounts
- Send marketing and promotional communications (you may opt out at any time)
- Improve Website functionality and user experience
- Comply with legal obligations
3. How We Share Your Information
We do not sell or rent your personal information. However, we may share your information in the following cases:
- Service Providers & Partners: We may share information with trusted third parties who assist in providing our services, such as payment processors, marketing tools, and analytics providers.
- Legal Compliance: We may disclose information if required by law, regulation, legal process, or government request.
- Business Transfers: In the event of a merger, sale, or acquisition, your information may be transferred to the new entity.
4. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience. These may include:
- Essential Cookies: Necessary for the Website to function properly.
- Performance & Analytics Cookies: Help us understand how visitors use the Website.
- Marketing Cookies: Used for targeted advertising and promotional purposes.
You can manage cookie preferences through your browser settings or opt out via third-party services.
5. Data Security
We implement security measures to protect your personal information from unauthorized access, loss, or misuse. However, no data transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights & Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access, update, or delete your information
- Opt out of marketing communications
- Restrict or object to data processing
- Withdraw consent for data collection
To exercise these rights, contact us at [insert contact email].
7. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their privacy policies.
8. Children’s Privacy
Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, you may contact us at:
Crescendo Self Storage Management
3001 Lava Ridge Court
Suite 220
Roseville, CA 95661
help@shieldstorage.com